CHARTCARE is the most experienced, trusted, affordable and easy provider of electronic medical records (EMR) serving physicians and practices since 1984. Over 220 medical group practices and over 2,500 physicians benefit daily from the efficiency, accessibility, security and collaborative features of our applications. What sets us apart as the clear market leader in EMR software? Here are 10 reasons to buy a CHARTCARE solution.
- Trusted – Most Trusted Name in Electronic Medical Records (EMR)
- Affordable “On-Call” Pricing
- Easy – Making Sense of EMR
- On-Call for You – 24/7 Customer Support
- For your Patients, your Practice and your Life
- The Leader in Customer Satisfaction
- Legal Protection and Security
- Most Connected EMR Solution
- We Cater to YOU
- We Will Save You Time and Money
CHARTCARE has been developing, marketing and supporting computer software solutions for medical group practices in the US since 1993. We’re in the business of helping physicians in small, medium and large practices. We support them in providing excellent quality care and in becoming more effective, more efficient and more profitable.
With more than 23 years of proven software application experience in North America, we have learned what works and what doesn’t work in doctors’ offices. We know the prescription for a successful solution and we have the leadership in our team to carry out what needs to be done to grow, innovate and achieve success. That’s why CHARTCARE has become the most recognized provider of EMR in North America, and why we have achieved longevity in an industry where few companies achieve financial stability. We can confidently say to you “We’re here for the future”.
We have listened to our clients each and every year that we have been in business. At our Annual Users’ Conferences we receive suggestions from physicians and their staff regarding ways to improve our products and services. We recognize that the people who use our software know what they need better than anyone else. We do listen and we introduce software enhancements every year. We also have a Software Steering Committee comprised of 40 of our physician users that reviews all suggested enhancements and prioritizes our development activities for the upcoming year.
You can depend on us to provide proven, stable and scalable EMR solutions that offer peace of mind.
We keep our promises. We deliver reliable solutions and we keep within budget.
CHARTCARE has received the Best in KLAS award three years in a row (2003 - 2005) for being North America’s highest rated ambulatory EMR for groups of 6-25 physicians.
We don't just say we deliver, we guarantee it. CHARTCARE provides server up-time guarantees backed by financial credits. In addition, we demonstrate our commitment to our superior productivity features with a Buy-Back Guarantee. Ask your CHARTCARE representative for details.
If you’re considering going chartless, you and your colleagues may be anxious about the eventual cost of implementing an electronic medical records system. Don’t make a costly wrong first decision. Choosing an EMR is a big decision that involves a significant investment of time and financial resources. It is not cost effective or even feasible to be switching EMRs all the time, so you want to make sure your installation has the ability to satisfy your needs not just one year down the road but 20 years down the road.
Speak to us and discover how affordable our products and services are and how they can save you time and money when you invest in your medical practice.
We offer excellent products at an affordable price.
We provide an excellent Return On Investment.
Only CHARTCARE offers “On-Call” pricing. You pay only for the functions your practice needs and the number of doctors using the system. If your practice expands or reduces the number of doctors, then the costs will be adjusted accordingly. We make EMR a variable cost, instead of a constant burden on overhead.
We also offer many ways for you to pay for our products. We understand that financial flexibility is crucial to physicians. With CHARTCARE, you only pay for what you need. You can opt for subscription pricing with no upfront capital cost (on a 24, 36, 48, or 60-month term) or you can lease (with a 36, 48, or 60-month term), use an application service provider (ASP) or your own in-house (local) server. Please contact us for more details. We can help you decide what would work best for you.
At CHARTCARE we’ve worked very hard during our 23 years in business to make our products easy to use, easy to learn and easy to choose. Our software may look unfamiliar at first, but once you’ve been talked through how it works, you’ll find it very easy to use. Our strength is that once you’ve overcome the initial learning curve, you’ll find many features and functions in our software that can grow with you. Most EMR programs that you can sit down and use without any training cannot offer these options.
We understand that the prospect of converting from paper records to electronic medical records can be intimidating. Going chartless is a big step for many medical offices. We’ve been through this process with physicians and their employees hundreds of times. Our employees are sympathetic and approachable. It’s easy doing business with us because we’ve listened to doctors across North America. We’re familiar with your questions – and know the answers, whether you’re a family physician or specialist, a rural or urban doctor, in a large practice or small. We also know how to provide flexible pricing, functionality and training to accommodate practices with doctors with diverse backgrounds, computer experience and interests. We realize you need an easy decision that all your doctors can agree upon now.
We promise we will work hard to make the purchase, implementation and training as simple and easy as feasible for you. We’ll give your office a proposal that is easy to read and understand.
We will help you select your hardware and software, select a server and select a finance plan and contract.
What’s more, we’ll still be there for you once you’ve bought your EMR system. Our ‘Windows’ software is quick to learn and gives you the flexibility to practice medicine the way you wish. It doesn’t force you to change the way you practice medicine just to fit the computer program.
We offer time-tested implementation and training options and our after-care/customer support is second to none. We like to work with you through the entire conversion process to make sure you become one more satisfied CHARTCARE customer. We truly offer peace of mind.
We’re confident that CHARTCARE’s products are the most reliable solutions on the market. That’s why our customers buy from us again. However, should you encounter a problem – any problem – with your software, then our support team is on-call, 7 days a week, 24 hours a day, 364 days a year (Christmas Day excluded).
We have the largest, most experienced support team in the industry. We employ one support person per 10 clients so you will be able to contact a friendly, experienced and knowledgeable CHARTCARE employee whenever you need assistance. We also have an online knowledge base if you prefer to look for answers online. Our support staff are able to solve most problems on the first call (typically within 5 minutes).
It may sound lofty, but at CHARTCARE we genuinely want to make a difference to healthcare in North America. We are passionate about healthcare and work hard to help physicians provide the best possible patient care. We offer electronic medical records systems that help physicians provide excellent quality care and improved patient safety.
Our systems also help improve office efficiency and offer a better quality of life for physicians and their staff. Our information systems reduce the stress and frustration among physicians and their staff that can result with paper records systems. The EMR helps streamline workflow, maximize productivity and minimize risk. Patient files don’t go missing and they are always legible. Staff don’t waste time searching for records or trying to decipher physician’s handwriting. The elimination of wasted time trying to find and decipher a patient chart can dramatically improve the quality of care delivered and reduce overhead costs within the practice. You and your staff can concentrate on providing better care. We have pioneered software that helps physicians improve chronic disease management and primary care delivery.
CHARTCARE’s award-winning EMR solution offers you a new flexibility to practice medicine the way you want to and the means to earn more money, while attracting and retaining colleagues in your practice.
The EMR also offers physicians increased flexibility. No longer do you need to be chained to your desk to complete paperwork, check patient files or review lab results. If you wish, you can bike to your office with a notepad in your backpack, check data on your PDA, read files on your laptop or desktop at home, or access files from a nursing home or hospital computer.
The benefits of electronic health records are many and varied. Please call CHARTCARE if you’d like to learn more about how the EMR can help you deal with your increasing workload and increasing expectations upon your time. We can refer you to a colleague who is a CHARTCARE user and willing to answer your questions.
We love having happy customers.
100% of the physicians who use CHARTCARE's EMR software use it for every patient, every time.
100% of our customers report that if they had to do it all over again, they would buy the CHARTCARE EMR solution once more.
Our relentless commitment to taking the risk and hassle out of information systems consistently earns us industry-leading customer satisfaction scores of well over 90%. Scores for our competitors average less than 75%.
Protection of patient medical records is a critical issue, and CHARTCARE has been in the forefront of implementing privacy requirements since its inception.
Lower your security risks and lower patient confidentiality risks… purchase CHARTCARE… our security model is one of the best in the industry.
CHARTCARE applications provide 18 possible levels of security including UNIX based server security, access logging by Category, chart locking, password protected Categories, role based security – medical report handcuffing, chart access permissions and a legal history file.
Your practice deserves perfect…
CHARTCARE has been providing electronic lab interfaces since 1985 and is the most connected EMR solution on the market. We offer more out of the box integration interfaces to leading laboratory, hospital and health region information systems than any other EMR vendor. We have developed interfaces with approximately 30 LIS vendors across North America, allowing us to file lab results directly into the medical record without manual intervention.
CHARTCARE offers a complete and highly integrated suite of software products for medical practices that maintain the patient as the centre of care delivery. Data entered into one application is instantly accessible by other applications within the CHARTCARE family of applications so that a high quality encounter with the patient is ensured. You can enjoy writing prescriptions electronically, printing patient information leaflets, and implementing patient recall systems. You will be pleasantly surprised how much more productive and sophisticated your medical office can become.
By choosing CHARTCARE’s proven turnkey solutions you can take the hassle out of information systems. You can securely receive electronic information from the first day of installing the system. There are no lengthy delays waiting for a less experienced vendor to reinvent the wheel.
At CHARTCARE we have 23 years experience working with doctors across North America from all specialties. We cater to physicians in small practices, medium-sized practices (6-14 physicians), large practices (15-60) and extra large offices (61+). We work with family medicine, specialists and physicians in multispecialty practices. We enjoy answering new clients’ questions and working with existing customers. We understand the anxieties and fears of physicians who step into the world of electronic medical records with some reluctance, and we know how to satisfy the demands of physicians who are computer-savvy and want to use every possible function of their software, and wish to contribute with suggestions on additional functionality.
We understand that change is rarely easy. We are experienced in guiding practices through the process of converting from paper charts to electronic medical records.
We will customize our EMR system and software for each provider, for each site. We will provide the flexibility you need, including a variety of workstation options, custom phrases (macros) for each provider, “start and grow” implementation, flexible training (3 levels), and customer support for all, for those new to computers and for computer experts. We don’t change the way you practice medicine. Our software is designed to fit your way of practicing medicine not the other way around!
Compare us to our competitors. We believe you’ll be pleasantly surprised how much more CHARTCARE has to offer you.
Give us a call and we’ll work hard to address your individual needs and questions.
Through the productivity gains provided by the workflow management facilities of Dr-InBasket, the efficiencies of our LabTrack application and instant access to charts, you’ll find you can save up to one hour per day. What you do with this time is your choice - go home early, see more patients, spend more time with each patient - but you do get a choice!